InsidePiano Privacy Policy

Last updated: June 2025

At InsidePiano, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services, including our website InsidePiano.com, membership platform, and online store.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of personal information:

  • Information you provide directly: when you register for memberships, purchase courses or products, contact support, or sign up for newsletters (e.g., name, email address, payment details).
  • Usage data: including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This data is collected automatically via cookies and server logs to help us improve your experience.
  • Cookies and tracking technologies: we use cookies to enhance site functionality, remember preferences, and for analytics.

2. How We Use Your Information

We use your data to:

  • Provide and manage your access to memberships, courses, and products.
  • Process payments securely and communicate about your purchases.
  • Respond to your inquiries and provide customer support.
  • Improve our website, products, and services.
  • Send you marketing communications, but only if you consent to receive them. You can unsubscribe at any time.
  • Comply with legal obligations.

3. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with trusted third parties as necessary to operate our business, including:

  • Payment processors (to handle payments securely).
  • Hosting and streaming providers (to deliver course videos).
  • Email and marketing service providers (to send communications).
  • Legal and regulatory authorities if required by law.

We require all third parties to maintain the confidentiality and security of your data.

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure servers and encrypted communications.
  • Access controls and staff training.
  • Regular monitoring and audits.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

6. Your Rights

Depending on your jurisdiction, you may have rights such as:

  • Accessing your personal data.
  • Correcting or updating your information.
  • Requesting deletion of your data.
  • Objecting to or restricting certain data processing.
  • Withdrawing consent where applicable.

To exercise these rights, please contact us at support@insidepiano.com.

7. Cookies

Our site uses cookies to improve your experience. You can manage cookie preferences via your browser settings. For more details, see our Cookies Policy at https://insidepiano.com/cookies-policy/

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will post the updated version here with the new effective date. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
support@insidepiano.com